These Terms of Service ("Terms") govern your use of the Hermes Media Group website and any marketing, advisory, or related services we provide to you ("Services"). By engaging our Services or using our website, you agree to these Terms.
Hermes Media Group provides behavioral-science-grounded marketing services, including:
Specific deliverables, timelines, and fees for any engagement are defined in a written statement of work or service agreement signed by both parties.
We do not require long-term lock-in contracts. Our engagements are structured to be earned every quarter: either the work is producing measurable results and you continue, or it isn't and you should feel free to leave. Termination terms for any active engagement — including notice period and final invoicing — are defined in the relevant service agreement.
Client deliverables. Upon full payment of all invoices for an engagement, all rights, title, and interest in the deliverables we produce specifically for that engagement (ad creative, copy, research reports, dashboards) transfer to the client.
Agency methodology. Hermes Media Group retains all rights to its underlying methodologies, frameworks, analysis techniques, and proprietary tools. We grant clients a non-exclusive license to use these as embedded in the delivered work.
Anonymized aggregate data. We may retain and use anonymized, aggregated learnings from past engagements (e.g. "across 12 B2B SaaS engagements, X messaging pattern outperformed Y by Z") to improve our methodology and produce published content. No client-identifiable information is used for this purpose.
Marketing page content. All copy, design, and content on this website is the property of Hermes Media Group and may not be reproduced without permission.
To deliver Services effectively, clients agree to: provide timely access to required accounts, assets, data, and decision-makers; designate a single point of contact for approvals; and respond to reasonable review requests within agreed turnaround windows.
Marketing results are influenced by many factors outside our control — market conditions, platform algorithm changes, competitive dynamics, product-market fit, and seasonal demand. While we apply rigorous behavioral science methodology, we do not guarantee specific marketing outcomes (revenue, ROAS, lead volume, etc.) unless a specific outcome target is explicitly written into a signed service agreement.
Past performance cited in our case studies, blog content, or sales conversations reflects specific engagements under specific conditions and is not a guarantee of future results.
Our Services involve the operation of third-party advertising platforms (Meta, Google, TikTok, etc.). We do not warrant the availability, performance, or policies of these platforms. Any account action, suspension, or policy change by a third-party platform is outside our control.
To the maximum extent permitted by law, Hermes Media Group's total liability for any claim arising out of or related to our Services is limited to the fees paid by you for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
Both parties agree to keep confidential any non-public business information shared during an engagement, including but not limited to strategy, performance data, customer information, and pricing. This obligation survives termination of the engagement.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising from these Terms or our Services will be resolved in the state or federal courts located in San Diego County, California.
We may update these Terms periodically. The "Last updated" date at the top of this page reflects the most recent revision. For active engagements, material changes will be communicated in writing before they take effect.
For questions about these Terms or our Services, contact us via the contact form or write to:
Hermes Media Group, Carlsbad, California.